Shipping and Policies
Digital downloads
File delivery
Your files will be available to download once payment is confirmed.
Payment Options
Secure options
Returns & Exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Frequently Asked Questions
How it works?
After download unzip the folder and transfer embroidery designs from your computer to your embroidery machine with USB, cable or card reader.
What are included in folders?
Most ZIP folder contain embroidery files in multiple sizes for embroidery hoops 4x4, 5x7, 6x10 and 8x12 and the following file formats: PES, DST, EXP, VIP, XXX, JEF, VP3, HUS, BX.
NOTE! in each listing description are marked exact sizes and file formats available.
How to unzip?
If you're using WINDOWS:
Right click on the zip folder, then choose "Extract all.."
(remember where you save the files, so can easy find the files later on your PC)
If you're using MAC:
Double click the zip folder. Create a new folder, and move the zip into there. Then use terminal and the command line "unzip" command
Commercial use?
You may stitch design, and sell the finished item. You are not allowed to sell, share, give away or trade Artapli designs
Free embroidery designs
Newsletter with free designs weekly, subscribe here:
https://mailchi.mp/3da0256eecae/artapli
Color-charts
According To each design and its size is created PDF or JPG file. So you may preview files on Android, iOS or on PC. Most PC already have the Adobe PDF software installed, in case you do not, this software is free here: www.adobe.com/reader/
PDF color-charts give total information about an embroidery design: size, stitch count, thread color changes, names, axes lines. PDF allows you to zoom in to the original size or print out, which is perfect to arrange the future design on the item to see how will look like the project.
Custom request, Size modifications, ART and BX conversions
It is possible to convert files to ART, VP3, BX format or change size, add or remove color or any other modification by request.
Usually, modifications are free of charge.
How Instant download?
* Sign in to Etsy.com and go to Your account.
* Go to Purchases and reviews.
* Next to the order, select Download Files. This goes to the Downloads page for all the files attached to your order.
There are generally no limits for when or how many times you can download a file. In most cases, you can access a file at any time on your Purchases page.
Please note: I reserve the right to change designs or remove items from my shop without notice. So, be sure to download your designs as soon as you purchase.
I purchased a digital item, but I don't have an Etsy account
If you do not log in to your Etsy account and you checked out as a guest, the designs will not be available on your purchases page. You'll find a link to download your purchase in the receipt email that was sent to you after purchase.
If you can't seem to find your download notification email.
First, check your spam or junk inbox. If you use Gmail, also check your Social and Promotions tabs. If it’s not there, add transaction@etsy.com to your address book or safe list.
Instructions and tutorials
For all complicated designs and ITH in-the-hoop embroidery projects are provided PDF instructions with a lot of photos.
My YouTube channel:
https://www.youtube.com/channel/UCa4GynKjd4LzXWzYNU3RYjQ